Meeting and Events Operations Manager
Posted 14 May by
Off to Work
Location: Birmingham City Centre
Salary: £45,000, plus incredible benefits
Benefits :
- £45,000 basic salary, plus bonus structure.
- Monthly review meetings and exposure to the wider industry opportunities.
- Discount across many local vendors.
- Great culture and work - life balance.
- Discounts on stays, plus food and beverage outlets.
- Organising and managing events for high profile guests.
Our clients is looking for a Meeting and Events Operational Manager to lead their team in creating the ultimate experience for their guests.
If you are an experienced Events Manager with outstanding attention to detail and the knowledge to drive sales, then please apply!
Responsibilities :
- Running day to day operations of the events department.
- Be the face and the voice of the team, leading them on the floor with the highest's standard of service across all conference and event spaces.
- Financial management of labour, stock control, payroll and profit and loss statements.
- Monitor and develop your teams performance with regulars performance reviews and training to ensure consistency, keeping up with menu changes and upcoming trends.
- Maintain and nurture relationships with all other departments with clear communication.
- To facilitate and co-ordinate internal and external training opportunities for all team members and provide development plans for their succession.
- To ensure complete guest satisfaction in every visit and encourage rebooking’s in line with the hotel’s brand and image.
- Experience at running high end events in similar venues.
- Strong knowledge of meeting and event basics including set ups, operations, forward planning and client liaisons.
- Experience in managing and coordinating a team.
- Outstanding attention to detail and a sense of luxury.
- Structured and organised, as well as creative and open minded.
- Positive relationships with local suppliers, agencies and local companies.
- To engage all team members into the departmental success.
Reference: 52611001
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