Medical Receptionist

Private Medical Receptionist

Central London - Clinic based

£25,000 - £30,000 per annum

JOB DESCRIPTION

• Meeting and greeting the clients
• Checking in all patients
• Making sure all patient details are correct, new and existing
• Giving out the appropriate forms
• Checking clients have not been kept waiting
• Calling clients who have not arrived after 10 mins
• Ensuring on demand patients are seen
• Make sure the reception area is always tidy and we have all the patient forms fully stocked
• Check stock cupboard twice a week and ordering
• Check info@ emails
• Put together Assessment and Therapy packs
• Fill up business cards
• Receive repairs in from manufacturer and give to admin if it needs posting
• Taking payments
• Arranging appointments

Maintenance:

• Turn on the tv in the waiting room
• Unpack the dishwasher in the morning and then before you go home put it on
• Ensure the bathroom and kitchen are clean and tidy - check every hour
• Ensuring there are appropriate supplies (paper towels / toilet roll / dishwasher tablets / rinse aid and dishwasher salt, coffee capsules / milk / sugar/ drinking water)
• Make sure heaters or AC units are working in the waiting room
• Ensure all clinic rooms and admin bins are emptied at the end of each day
• Ensure we always have enough waste disposal bags (general waste and recycling)
• Prop main door open

Requirements:

• Previous experience working within a busy medical practice, preferably private medical or healthcare.
• Strong background within a Front of House or administrative role
• Able to do shift hours
• Experience of formatting documents, preparing emails and letters
• Diary management and scheduling meetings
• Must have excellent interpersonal and communication skills, both verbal and written
• Proficient in Microsoft Suite - Word, Excel, Outlook
• Enthusiastic, proactive, organised, highly reliable and confident to work on own initiative