Medical Receptionist Full-Time or Part-Time

An exciting opportunity is available for a Private Medical Receptionist to join the Front of House team at a private clinic on Harley Street (close to Baker Street and Bond Street tube stations) with a competitive salary.

The clinic is highly specialised, independently owned, with state-of-the-art facilities, and is dedicated to providing the best-personalized healthcare with expertise in eye surgery and medical care. As a key member of the Front of House Administration team, you will be responsible for providing a professional and patient-focused service to our referring consultants and their patients in the reception, registration, and cashiering areas.

Private Clinic Medical Receptionist hours: 9:00 am - 6:00 pm, Monday to Friday

Salary up to £30k (maximum £35k depending on experience), 23 days of holidays

Private Medical Receptionist Responsibilities

- Liaising with patients over the phone and via email to book appointments

- Managing up to 3 clinic diaries, taking payments, advising on treatment plans, and dealing with any issues that arise

- The Medical Receptionist will also be required to take on administrative duties such as ordering office supplies, stocktaking, and scheduling building maintenance appointments as and when they are needed.

- To ensure the highest levels of service excellence are delivered to patients, staff, and visitors of the clinic -

To follow departmental processes and procedures to ensure that the best services are delivered to the patients

Skills & Experience

- Previous experience as a receptionist in a similar private clinic or hospital

- Excellent communicator who is adaptable and has good attention to detail and problem-solving skills.