Lift Service Manager
Responsible for overseeing the repair engineers & sub-contractors, organising labour, materials, RAMs & O & M manuals when requested.
Main Purpose of the Job:
To organise, and supervise all repair projects in an efficient manner, to achieve quoted profit margins, whilst ensuring that all personnel are working in accordance with the company health and safety policy.
Key Performance Indicators
- To thoroughly know and understand the Company Health and Safety policy and procedures and to ensure that Repairs Engineers apprentices and sub-contractor follow these
- To ensure all timesheets are authorized cross referenced against job numbers and expenses
- To respond to customers such that there are no complaints to the Company
- To ensure that all Repair Engineers have written job descriptions and are assessed every quarter on their performance against their job descriptions
- To programme and organise start site date attendance for Repairs Engineers and Sub-Contractors ensuring that all materials are available on dates requested when required. Submit work method statements, risk assessments and programme of works
- To carry out a minimum of 8 site audits each month.
- To ensure that at least 4 site appraisals (of fully completed works) is carried out on weekly basis on our direct labour and sub-contractor sites
- To visit each Repair Engineer out on site on a regular basis to ensure that all company procedures are being adhered to including use of P.P.E
Required skills
- Customer Service
- Service Management
Reference: 52253866
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