Lettings Consultant

The Company:

Our client is a growing student lettings company with nationwide offices and are opening an office in central Bristol. They pride themselves on providing industry-leading accommodation for students and landlords. They value their employees and offer excellent opportunities for progression and development

The Job:

On their behalf we are seeking a Lettings Consultant. This is dealing with telephone, email and WhatsApp enquiries and dealing with clients from beginning to end in their search for a property.

As a Lettings Consultant, you will be responsible for dealing with all aspects of lettings prior to a tenancy commencing. Working in a team you will be required to build excellent relationships with Landlords, Tenants, and Contractors.

Your responsibilities will include

• Developing and maintaining great relationships with Landlords, Tenants, and Contractors
• Ensure the Tenant and Landlord experience is exceptional
• Manage communications via, phone, email, Live Chat, and WhatsApp
• Maintain lettings compliance knowledge and conduct Right to Rent checks
• Receive and process new enquiries from Tenants and Landlords
• Advertise properties and proactively contact our database of potential Tenants
• Register applicants, arrange viewings, conduct viewings, and provide feedback to Landlords
• Negotiate offers between Landlords and Tenants
• Assist the Asset Management team during the busy changeover period
• Assist with marketing events

The Person:

For this role our client seeking someone who has fantastic customer service experience and delights in delivering a fantastic service. A DRIVING LICENCE IS ESSENTIAL

As well as this they are seeking someone who has

• Excellent organisational skills
• Excellent communication skills in order to provide a high-quality to service to all customers
• The ability to see a job through from start to finish
• Experience in Lettings (preferred but not essential)
• Self-motivated and ability to work on own initiative
• Ability to prioritise workload and work to deadlines
• Flexible and adaptable in approach to work

The Hours:

9am till 5.30pm Monday to Friday & 15 Saturdays per year 10am till 3pm

The Salary:

£24,000-£28,000 + Bonus scheme

The Location:

Clifton, Bristol