Key Accounts Manager

Posted 1 May by SJC Partners
£60,000 - £70,000 per annum, inc benefits
Kingston , Buckinghamshire
Permanent, full-time

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Posted by SJC Partners
Job Title: Key Account Manager

Location: Mainly remote, UK office based in Milton Keynes with required travel across Europe (Netherlands, Poland, Spain) around 70% of the time

Industry: Technical Product Sales

Position Overview: SJC Partners are hiring for an exciting opportunity on an exclusive basis for a Key Account Manager. In this role you will play a pivotal part in establishing and nurturing strong client relationships, effectively communicating the value of our clients services/products, and expanding their market presence. This position demands a proactive and results-oriented individual who excels in customer engagement and thrives in a dynamic environment.

Key Responsibilities:
  • Understand and address key customer needs and requirements.
  • Serve as the primary point of contact for assigned accounts.
  • Develop and maintain long-lasting customer relationships.
  • Manage customer account activities including contract negotiation and profitability optimization.
  • Propose solutions to enhance existing customer objectives.
  • Ensure timely delivery of products and services to customers.
  • Facilitate communication between customers and internal teams.
  • Resolve customer issues and complaints promptly.
  • Contribute to generating new sales opportunities.
  • Prepare and deliver progress reports to stakeholders.
  • Maintain and update customer databases.
  • Promote new products and services to customers.
  • Facilitate communication throughout the order fulfilment process.
  • Track and expedite customer orders as needed.
  • Collaborate with management and colleagues to ensure customer satisfaction.
  • Plan and execute customer visits across Europe, representing the company.
  • Attend networking events to identify new customers and markets.
  • Manage business travel efficiently to optimize customer visits.
  • Convey customer requirements to internal stakeholders.
  • Follow up on quotations and sales leads to drive revenue growth.
Benefits With This Position include:
  • Performance based bonus (up to 30% of annual salary based on results)
  • Lots of expensed travel opportunities across Europe.
  • Enhanced company pension
  • 22 days holiday + Bank Holidays
Qualifications and Skills:
  • Bachelor's degree preferred or equivalent work experience.
  • Previous experience in sales or key account management.
  • Strong communication and interpersonal skills.
  • Ability to work independently and as part of a team.
  • Excellent organizational abilities and attention to detail.
  • Solution-oriented mindset with a desire to exceed expectations.

Reference: 52569394

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