IT Support Engineer

IT Support Specialist

We are a globally recognized organisation who you can trust, with our nearly 25 year expertise and ever growing teams, we have become a leading name in our industry.

• Salary up to £34,000 + benefits
• Stoke office, full onsite requirement with mixture of shifts
• IT Support, VIP, Windows10, PC, Mac, Collaboration Tooling, Stakeholder Management

Overview:

• As an IT Support Specialist, you will be tending to the technology requirements for company directors and associated individuals
• You will be diagnosing and finding solutions for all hardware and software issues
• You will be providing an on -call service
• You will be adhering to published processes and procedures whilst investigating changes
• You will be maintaining asset inventory ensure accuracy at all times

You will need for this role:

• Demonstrable experience supporting a VIP or executive user base.
• Strong stakeholder management and communication skills.
• Experience with hardware and software support on PC, Mac, iOS and Android devices.
• Experience in the support and implementation of anti-virus and security products.
• Working knowledge of collaboration tools such as Skype for Business, Microsoft Teams, Zoom, video conferencing and remote access technologies

IT Support Specialist Benefits:

• Excellent company bonus structure based on personal performance
• Company pension scheme
• 25 days holiday + bank holidays + birthday off
• Life assurance
• Development and training opportunities for career progression
• Eye care + free gym membership
• Company events and lunches

What happens next?

Please either apply by clicking online or emailing me directly or for further information please call me on / . By applying for this role, you give express consent for us to process and submit (subject to required skills) your application to our client in conjunction to this vacancy only.