IT Support Engineer - GBP 35000

Role: IT Support Engineer
Location: Liverpool
Salary: Up to £35,000

Do you thrive in a fast-paced environment where you can make a real impact? Are you passionate about providing exceptional IT support? If so, we have an exciting opportunity for you to join our team as an IT Support Engineer in Liverpool!

Key Responsibilities:
* Provide 1st and 2nd line technical support to users via phone, email, and in person.
* Diagnose and troubleshoot hardware and software issues.
* Install, configure, and maintain operating systems and software applications.
* Create and maintain technical documentation
* Set up and manage user accounts, permissions, and access rights.
* Collaborate with other IT team members to resolve complex issues and implement solutions.
* Participate in IT projects and initiatives as required.

Requirements:
* Strong knowledge of Microsoft Windows operating systems and Office 365.
* Networking concepts, including TCP/IP, DNS, DHCP, etc.
* Active Directory administration.
* Excellent communication and customer service skills.
* Ability to work independently and as part of a team.
* Relevant IT certifications (e.g., CompTIA A+, Microsoft Certified Professional) are desirable but not essential.

Benefits:
* Competitive salary of up to £35,000 per annum.
* Opportunities for career advancement and professional development.
* Pension scheme.
* Health and wellness benefits.
* Collaborative and supportive work environment.

If you're ready to take the next step in your IT support career and join a dynamic team in Liverpool, we want to hear from you! Apply now with your CV!