IT Support Engineer - Brighton / Worthing or East Grinstead / Crawley

An experienced field-based IT Support Engineer is needed to join an MSP team supporting IT infrastructures for multiple clients across the region. You'll be based in or around the Brighton region on a full-time basis and working on client sites from home or company offices in East Grinstead. 

Candidates must be good communicators, clear thinkers, and friendly people. Broad experience is valued, especially in managing IT for organisations with 25-500+ users and varying needs. Experience in delivering infrastructure changes and projects would be an advantage.

The work is varied and interesting, and their objective is to deliver good-quality outcomes for their clients - they use high-quality software tools to achieve that. If you're already shown your capabilities working for a single organisation, then fast-track your experience by stepping up to manage and deliver services for multiple organisations.

This is an excellent opportunity to progress your career with a well-established company!

About the Role

You'll be the kind of person who can drop into a client's IT infrastructure and improve it. With a calm disposition and leaning on your team where you need to, you'll be able to find resolutions and workarounds as you go. 

You'll be the kind of person who enjoys the challenge of applying best practice solutions to diverse client IT environments, and your clients will learn to trust you as much as you do. 

Required Skills:

• Ability to work on your own initiative as well as support the team
• Good communications skills
• Ability to problem solve in a logical manner
• Be efficient, well-organised, and able to prioritise
• Able to manage projects, update stakeholders, and manage risk
• Full Driving Licence

Required Experience:

• Minimum 3 years of experience managing, changing, and operating IT infrastructures for organisations with 25-500 IT users
• Cloud services such as Microsoft 365, operating/delivering modern workplace services and tools
• Proven experience running a Windows-based network, from PCs to switches to servers

They also value any mix of the following experience:

• Microsoft Windows Servers and Workstations
• Virtual Apps and Desktops (Citrix, Microsoft)
• Microsoft 365-based services
• Microsoft Exchange (any supported versions)
• Virtualisation knowledge - Hyper-V/XenServer /VMWare
• Local and wide-area networking
• Administering database systems such as Microsoft SQL Server
• Maths and English qualifications equivalent to GCSE C or above.
• CompTIA qualifications, past apprenticeship success
• Vendor qualifications from Microsoft, Citrix, Sophos, Cisco, Veeam

Benefits:

• Friendly environment
• Varied challenges

Sounds interesting? Click the APPLY button to send your CV for immediate consideration.

Candidates with previous experience or job titles including; 3rd Line Support Engineer, IT Support Engineer, IT Project Engineer, 2nd Line Support, 2nd Line IT Technician, 2nd Line Service Engineer and IT Engineer may also be considered.