IT Support Administrator

Posted 18 March by INTEC SELECT LIMITED
Easy Apply
£28,000 - £35,000 per annum
Orpington , Kent
Permanent, full-time

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Posted by INTEC SELECT LIMITED
IT Support Administrator – £28,000 - £35,000 Basic Salary + Bonus + Benefits – Office Based / Orpington

Overview:
We are working with one of the market leaders and most exciting organisations within the retail sector. We’re seeking an IT Support Administrator who has a can-do attitude, capable of resolving technical problems for office and store-based colleagues.

This is a brand new role and an excellent time to join a growing team, you will have the opportunity to grow within the role, benefitting from a personal development plan designed and mentored the Technical Operational Lead.

There are two potential shift patterns for this role as the nature of business requires operational support throughout the entire week. - Sun – Thu & Tue – Sat (office based during the week, work from home on the weekend)


Role and Responsibilities:
  • Provide high-quality technology support for a large-scale national retailer
  • Quickly resolve technology issues to minimise disruption
  • Support and manage Microsoft Endpoint Manager (InTune)
  • Manage and support Business Central environment
  • Handle device configurations, updates, and security policies
  • Provide support for desktop systems, including software and hardware issues.
  • Administer and support Office 365 applications and users.
  • Address access, email, and application-related issues within the Microsoft/Office 365 suite
  • Assist with SharePoint administration, permissions, and troubleshooting
  • Support a variety of devices, including laptops and mobile devices
  • Set up devices for new employees and conduct necessary inductions
  • Follow IT security best practices in all responsibilities
  • Assist in monitoring and mitigating potential security threats
  • Build and manage projects related to the technical operations
  • Manage and build rapports with 3rd party vendors.

Essential Skills and Experience:
  • Proven experience providing IT support or an understanding to the level required
  • Hands-on experience with Microsoft Endpoint Manager (InTune)
  • Proficiency in desktop support and troubleshooting.
  • Experience in Microsoft Office 365 administration and support.
  • Familiarity with SharePoint administration and support.
  • Familiarity with Microsoft Teams
  • Familiarity with Business Central
  • Experience supporting various devices, including laptops and mobile devices.
  • Strong understanding of IT security principles.

Package:
  • Salary ranging from £28,000 - £35,000 depending on experience
  • Discretionary bonus scheme
  • 25 days plus 8 bank holiday annual leave allowance
  • Discount perks across the retail space
  • + many more

IT Support Administrator – £28,000 - £35,000 Basic Salary + Bonus + Benefits – Office Based / Orpington

Required skills

  • Intune, Office 365, Microsoft Stack

Reference: 52334732

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