IT Support Administrator - Lancaster

Senitor are pleased to be working with an established company in the professional services sector, who are looking for an IT Support Administrator to join their team. Joining a team of 2 others and reporting to the IT Manager, the role will be based from their head office in Lancaster and will involve remote and on-site support for a user base of over 100 people.

Ideally, applicants should have at least 2 years of experience in a similar IT Support role, excellent communication skills and proficiency in resolving technical issues for non-technical users. It is also essential that applicants have a full UK driving licence and use of their own vehicle, plus willingness to go to different local sites if required to provide support.

Responsibilities include:

• Day-to-day IT support via a Helpdesk system, taking, logging and resolving tickets or escalating if required.
• Setting up new users / desk moves
• Installing software and hardware upgrades
• Repairing and maintaining IT systems, servers and networks.
• Providing Backups and Disaster Recovery.
• Creating and updating any relevant technical documentation.
• Assisting with any existing and new IT projects.

Skills / Experience required:

• Experience with Office 365 support and administration
• Knowledge of Azure (desirable)
• Microsoft Exchange
• Active Directory
• Windows Server / Window Operating Systems
• Understanding of IT security policies / procedures
• Excellent communication and troubleshooting skills

This is a fantastic opportunity to join a close-knit and supporting IT team, dedicated to providing outstanding end-user support. If this sounds like your ideal next role, please apply now for consideration or contact Charlotte on / for more information.

For more information about Senitor and the opportunities we have to offer follow us on Twitter @SenitorIT Senitor Associates Ltd is acting as an Employment Agency in relation to this vacancy.