Internal Sales Representative

Internal sales Representative needed in Portsmouth

As a Representative - Inside Sales, you will interact with existing customers, primarily by phone and email, to increase sales of the Company's products and/or services by obtaining and up-selling orders, creating customer satisfaction and adding value to the customer's buying experience. You will focus on proactive selling techniques to add business or expand current book of accounts. You will collaborate with outside sales to ensure goals are being met.

Responsibilities:

Obtains orders through email and telephone calls, verifies and enters items, transfers orders to fulfillment, explains stock-outs and expected delivery dates.

Increases orders by suggesting related items, explaining features, and checks customers buying history.

Owns, qualifies and develops opportunities passed from marketing, outside sales, and national accounts.

Identifies ways for continuous improvement of processes.

Prepares, generates, and follows up on verbal or written quotations to secure orders, or determine reason for loss of order.

Reviews open customer order reports and takes action on open items, including those items that may be at risk in meeting customers promised delivery date.

Maintains distribution system backorder report, associated customer expediting report and notices, and customer notification.

Reports industry trends, competitive pricing and customer feedback to management.

If you are interested and feel you would be suitable for this role, please apply now and if you want to know more details after you apply call Maddy on -