Internal Accounts Executive

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The Role:

Reporting to the Internal Sales Manager, you will be responsible for the day-to-day co-ordination of customer accounts, ensuring that our customers receive a high quality of service at all times.

Key Accountabilities:

  • Liaising with internal departments to ensure customer vehicles are converted in line with customer expectations.
  • Liaising with sub-contractors, vehicle manufacturers, dealerships and the end user throughout the conversion process.
  • Liaising with logistics firms to ensure all vehicles are delivered in line with customer expectations.
  • Use of Smartsheet and Excel to record data.
  • Use of Sage X3 for sales order processing.
  • Maintain all reporting forms to ensure customers are fully informed on the progress of their vehicles and are aware of any issues/changes.

The successful candidate will possess the following skills:

  • Effective communication skills.
  • Strong organisational skills.
  • The ability to work in a fast-paced environment.
  • Proven experience in a customer focused environment.
  • Excellent attention to detail and accuracy.
  • The ability to prioritise your workload.

Required skills

  • Customer Accounts
  • Customer Expectations
  • End User
  • Order Processing
  • Sage
  • Sales
  • Sales Order
  • Sales Order Processing

Application questions

Do you have experience of Sales Support?
Do you have experience of customer support?

Reference: 52597785

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