Inbound Sales Advisor

Adecco are looking for an Inbound Sales Advisor to join an incredible sales team in Irlam working for a close-knit team taking inbound enquiries over the telephone, email and social media platforms. You will create and maximise sales opportunities through a consultative sales approach whilst maintaining excellent customer relations. Ensuring the efficient day-to-day operation of a busy office environment by supporting the work of management and other members of the team.

This is a permanent, full-time role.

Your Daily Duties:

• Provide a high level of service to all customers to meet standards set by the organisation
• Have a confident telephone manor to be able to recommend the best products suited to customers' needs
• Have confidence to explore opportunities & upsell associated products and services
• Provide product information and official quotes to customer over the phone & by email
• Follow up the quotes by chasing customer over phone & email
• Answer customer & supplier enquiries via telephone and email in a professional and courteous manner
• Meet customer needs, solutions to any problems they may have and most importantly gain and maintaining an excellent relationship with each customer
• Record all customer communications and opportunities accurately in our CRM Salesforce.
• Obtain and record customer product information to secure future business
• Continually develop knowledge of the products we offer
• Achieve sales targets set and annual objectives

Working Hours: Monday - Friday (no weekends) 9:00am - 5:00pm

Hybrid Working Model - Work from home 2 days per week after probation period - set out on a rota

Salary - £24,000 - £25,000 per annum - plus bonus after probation period!!

Location: Irlam, Manchester

The Ideal Candidate Will Have:

• A reliable team player with a can-do positive attitude is a must.
• Sales - have experience in customer service / sales taking inbound & making outbound calls
• Targets / KPI's - proven track record of exceeding targets
• Communication - have strong verbal, writing and listening skills.
• Teamwork - be a team player and build positive working relationships that help everyone to achieve company goals and business objectives.
• Organisation - be able to prioritise, work efficiently and productively, and manage your time well. Have an ability to decide what is important to focus on and get done.
• Motivation - show enthusiasm and initiative.
• Ability to work under pressure - be able to multitask and function to the best of your ability within a busy office environment
• Commercial awareness - have a knowledge of how a business or industry works and what makes a company tick. Understand what an organisation wants to achieve through their products and services, and how it competes in its marketplace.
• Personal Skills - be well presented, excellent at time keeping, flexible and enjoy working with like-minded individuals.
• Computer Literate - have a good understanding of Microsoft Office packages along with experience in working with a variety of computer systems.

If you are interested in this fabulous new role, please call Adecco Warrington to discuss your application.

Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.

By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.