HR Manager

HR MANAGER

GLASGOW

SALARY UP TO £55,000 DEPENDING ON EXPERIENCE PLUS EXCELLENT BENEFITS

Our client is a leading multi-disciplined construction and resource management group, operating across the UK and Ireland, and delivers innovative, safe and sustainable solutions to the most complex construction and resource management challenges. They are a market-leading, ambitious and inspirational organisation which continues to evolve and grow. This is possible because of their exceptional people and the continuing investment in them and their journeys with the company.

Job Purpose

The purpose of the HR Manager is to lead a successful shared first-line support function across the 3 strands of People - Resourcing, HR and Learning & Development - to positively impact the Group People Strategy by driving informed, strategic decision-making across the business.

With a focus on the continual improvement of the functions of the Resourcing, HR & Learning & Development teams, the HR Manager proactively champions the Group 'We Care’ philosophy through the leadership and coaching of a team that provides exceptional service to the People Team and wider business.

Main Responsibilities

Supporting the 6 Pillars of the People Strategy: Governance & Structure, Engagement, Capability, Resourcing, Reward & Recognition and Efficiency & Costs this role is focused on, but not exclusive to, the following areas:

• Partnering with the People Leadership Team to ensure effective delivery of the People strategy, with a focus to ensure support and collaboration is available to other individuals within the department for transactional requirements.
• Plan, create and strategically establish remedies which will promote the smooth communication and positive relationship between the People team and the rest of the Group, at every level and in every area.
• Lead initiatives to introduce and improve People processes and champion better ways of working. Proactively collaborate with other group service teams (e.g. IT, Marketing & Communications, Payroll & Finance) to promote change and better ways of working.
• Set and review realistic but high standards for the People Operations Team including SLAs for transactional tasks & first line support, and hold task 'champions’ accountable to successfully execute these standards
• Manage issues and challenges raised by the People Operations Team, ensuring that company procedures are followed, and a compliant and professional service is delivered to customers.
• Offer advice, coaching, support, feedback and challenge the People Operations Team.
• Encourage the People Operations team to develop new/cross-functional skills, learn and gain confidence to improve ways of working.
• Manage individuals within the team through typical employee matters: professional and personal development, 121 support, absence management, performance & capability management.
• Partner with members of the People Team to introduce and review People Policies.
• Partner with business leaders to introduce and review Governance Policies.
• Act as a point of call for the People Operations team to provide knowledge and information relating to HR related queries.
• Regularly review the People team’s systems and software (COINSHR, Onboarding Portal, Power BI, Sharepoint, Controlled document library, shared drive) to improve data performance.
• Interrogate reports, audits and data to ensure accuracy and integrity; that they, as a department and business are meeting the promises of their People strategy.
• Support business requests for people data and information.

Key Attributes, Skills & Experience

Attributes

• Confident, empathetic, supportive people manager who can listen, identify solutions and clearly communicate to individuals
• Seeks 'win-win’ solutions that add value and impact
• Encourages open, honest and transparent working environments with team members
• Proactive 'self-starter’ who takes the initiative to develop and implement consistencies
• Challenge the everyday, 'social norm’ and existing practices, always looking for ways to improve working lives
• Analytical with a strong aptitude for identifying trends and simplifying complex processes
• Has a focus on continuous improvement with the internal customer always in mind
• Solutions-oriented - curious and seeks first to understand the 'big picture’ before suggesting solutions
• Naturally curious and active collaborator, frequently seeking feedback from the team on key requirements and an understanding of why they are needed

Skills & Experience

• People management experience is advantageous
• Experience of leading a team, setting SLAs and being accountable for its success
• Excellent knowledge of HR processes, best practice, regulation and compliance
• Strong business acumen and cultural awareness, understanding where practices/ processes originate from and how they impact the business from a 'People’ perspective
• Previous experience of interrogating and interpreting data, and quality control is beneficial
• Knowledge of the science behind what we do in HR, Resourcing and L&D
• Excellent attention to detail and accuracy
• Skilled communicator, confidently articulates problems and clearly defines solutions to audiences at all levels within the Group
• Advanced MSOffice skills
• Previous experience with COINS HR, PowerBi and Service Now would be advantageous

Should this amazing HR Manager role be of interest to you, please submit your CV to Anna Maguire.

Whilst we will endeavour to contact you following your response, occasionally due to the high volume of applications this cannot always be possible and we are only able to contact shortlisted candidates. We will keep your details on file and may contact you with future opportunities.