Head of Quality Control

Head Of Quality Control - Fashion

Leeds

£45k to £50k pa

12-month Contract

Invigorate Recruitment is working with its client near Leeds to recruit a Head of Quality Control on a 12 month contract for a remarkable fashion brand.

The role of Head of Quality Control is to manage the quality control and inspection team across the full range to ensure quality and accurate sizing to maximise demand and minimise returns.

Technical Requirements

• To spec, fit and seal all styles - in line with critical path dates.
• To add the branding /labelling to each garment in line with agreed brand definitions
• Understand the overall reasons for returns and take all possible actions to minimise returns rates.
• Oversee the inspection of all deliveries. Agree and action any rectification work required.
• Proactively seek solutions to any rejected deliveries and arrange any rectification work required after gaining approval from the supplier to cover the cost.
• Keep the buying and merchandise teams fully informed of all issues.
• Complete the sealing of all styles including first fits, second fits, pre-production samples (as required) in line with critical path deadlines- working with the buyers and designers to ensure the products are in line with expectations.
• Ensure all comments are passed back to suppliers in a timely manner to minimise any potential delays to deliveries.
• Maintain an up-to-date log of the status on each style.
• Ensure each garment is packaged and labelled with appropriate branding for both own sales and wholesale customers.
• Investigate any product groups or styles where the returns rates are a concern and propose all possible actions to minimise returns issues. Utilise all tools available - Feefo, customer reasons for returns etc.
• Support train and develop the team as required.
• Performing annual team appraisals
• Ensure consistent and timely ways of working throughout the team.

Experience Required for the Head of Quality Control:

• The individual will have experience of working as a Head of QC and will have an in-depth understanding of their specific professional areas including garment fit, pattern cutting, and construction and you will hold a degree in a related field and be conversant with related IT software.

• You will be expected to work closely with the Quality Control team as well as the wider business including Buying and Warehousing. You will be expected to work to the highest standards to ensure our range is remarkable and meets the high customer expectations