Head of Fraud

HEAD OF FRAUD

UP TO £110,000

REMOTE (travel to UK-based and international offices required)

This role does not offer sponsorship.

This is an exciting new opportunity to lead the company's Fraud Strategy, Fraud Operations and Payments Operations teams across gambling brands. You will be driving forward strategy for the business.

THE COMPANY

This company is a global leader in the online gambling and sports betting industry. They have a strong presence in multiple countries. Their diverse portfolio of brands offers a wide range of betting options from traditional sports to innovative online casino games and poker tournaments.

THE ROLE

You will be doing the following daily:

• Lead and supervise the Fraud function, overseeing operations in all offices.
• Define the strategic direction and vision for the Fraud function, ensuring alignment with departmental and organisational objectives.
• Develop and implement departmental policies, procedures, and best practices to ensure compliance with relevant regulations and industry standards.
• Cultivate a culture of excellence in customer experience while maintaining a robust focus on operational efficiency and risk management.
• Collaborate with cross-functional teams, including Legal, Compliance, and Risk Management, to enhance due diligence processes and effectively mitigate risks.
• Provide innovative insights and guidance on emerging trends and technologies in Fraud, integrating cutting-edge solutions to enhance operational efficiency.
• Manage budget planning and resource allocation for the department, optimising productivity, and cost-effectiveness.
• Represent the department in external forums, industry conferences, and regulatory meetings, fostering positive relationships and advocating for best practices.
• Foster a culture of continuous improvement and learning within the department, promoting professional development opportunities and knowledge-sharing initiatives.
• Monitor and assess key performance indicators (KPIs) and metrics to evaluate departmental performance and identify areas for enhancement.
• Stay informed about industry trends and changes, ensuring proactive adaptation to the evolving landscape.
• Act as a mentor and coach to departmental staff, nurturing a collaborative and supportive work environment conducive to individual and team success.

YOUR SKILLS AND EXPERIENCE

• Previous experience managing people and operations ideally across multiple sites.
• Extensive experience in a risk-based operational leadership role.
• Experience in Fraud operations, strategy or payment operations.
• Excellent written and verbal communication skills.
• Familiarity with legal and regulatory requirements within the industry.
• Previous experience working within the betting/gambling industry.
• Right to work in the UK.

THE BENEFITS

• Up to £110,000 salary.
• Discretionary bonus.
• Pension contribution.
• Unlimited holidays!

HOW TO APPLY

Please register your interest by sending your CV to Gaby Adamis via the Apply link on this page.