Field Service Engineer
Field Service Engineer - Up to £34,000, Company Car, Laptop
I am working with an established supplier of photocopier and printer solutions, they are seeking a Field Service Engineer, to work in and around the Aylesbury, Hertfordshire area. As a key member of the team, you will be responsible for the maintenance and servicing of photocopiers and printers at various customer sites.
Roles and responsibilities:
- Servicing, maintaining, and performing emergency repairs on photocopiers at customer sites.
- Diagnosing issues, replacing damaged components, reassembling equipment, reinstalling software, and testing repairs
- Efficiently and safely driving to customer sites, maintaining vehicle cleanliness and legality, and ensuring timely service
- Accurate reporting of job closures, including response times and part bookings
- Basic installation of new machines at customer sites
- Ability to contact customers for remote support calls.
- Familiarity with software applications like Papercut and SafeQ.
Skills and experience:
- Experience with printer installations, troubleshooting, support and maintenance.
- Experience working with KonicaMinolta or other machines.
- Demonstrated technical proficiency and capability to diagnose and resolve equipment issues.
- Skilled in accurately documenting job details and maintaining comprehensive call records.
- Strong communication abilities and a commitment to providing excellent customer service.
If you feel this could be a good fit for you then please apply for further steps!
Required skills
- Engineering
- Maintenance
- Repair
Reference: 52441200
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