Sage Helpdesk Specialist

Posted 10 April by Pertemps Northampton
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Our client based in Northamptonshire, are seeking an Sage Helpdesk Specialist to join their growing business to provide telephone and remote software support for Sage 200 and other products.

Hours: Full time (7.5 hours from 9am to 5:30pm) - Hybrid / Home Working after 6 months

Responsibilities:

  • To provide product support for ERP(Sage) software and associated products.
  • To attend project handovers and resulting on-site pre-project analysis visits.
  • To install Sage and Sage-related software.
  • Post installation support (telephone, email and remote).
  • Specific Products (Training available where required) including Sage 200 ERP software/Microsoft Business Central software, Sicon and Draycir Add-on modules.

Skills and Experience:

  • Enthusiasm and confidence.
  • Good communication and organisational skills.
  • Interest in IT.
  • Ability to learn quickly.
  • Helpdesk experience (an advantage).
  • Sage 200 experience (an advantage).
  • Car driver essential.

Benefits:

  • Opportunities for personal development and advancement.
  • Company profit-sharing bonus scheme (after qualifying period)
  • Full private medical cover.
  • Free parking.
  • Drinks and snacks are provided.

Reference: 52228429

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