Distance Learning Advisor

Chichester College have an exciting opportunity for you to join us as a Distance Learning Advisor at our Chichester campus. You will join us on a full time, permanent basisand in return, we will offer a competitive salary of £23,264 - £25,424 per annum.

The Distance Learning Advisor role:

Do you want to support the delivery of high quality distance learning programmes, which help a range of individuals learn for work, progress their career and develop their skills?

The Chichester College Group is recruiting for a proactive and professional Distance Learning Advisor to support our VRQ (Vocational Related Qualifications) programmes. As our Distance Learning Advisor, you will work closely with the VRQ team to ensure a high quality and responsive service. You will liaise with other businesses to encourage their staff to access VRQ modules and encourage and support students in completing their qualifications.

Key Responsibilities of ourDistance Learning Advisor:

• Providing information and advice to individual learners, businesses, and other stakeholders about the programmes on offer. 
• Motivating the individual learner and to monitor his/her progress in, and response to, their learning.
• Working closely with the VRQ Co-ordinator and Administrator to ensure that all learners experience a high quality and responsive experience throughout their programme in line with the department’s quality and income targets.
• Line managing a small team of Administrators.
• Supporting learners as set out in the CCG Distance Learner Journey roadmap, ensuring that all learners receive an exceptional learning experience which adds significant value to their development, progress and progression.
• Rigorously tracking and monitoring the progress of each learner, contacting them as required in relation to course due dates, course completion, course achievement and where necessary, take appropriate action to rectify poor individual performance.
• Being responsible for the accurate management of data relating to the VRQ system so that accurate management information (on learner numbers, progress, income etc) can be produced.  
• Maintaining up to date and accurate contact records for all learners, handle all telephone calls and enquiries in a professional manner and act to resolve questions from other team members.
• Managing own ‘learner caseload’ including data retrieval, diary management, support of learners and successful completion of CCG’s distance learner journey roadmap.

Our ideal Distance Learning Advisor should have the below skills and experience:

• GCSE in English and Maths at Grade C or above (or equivalent)
• Experience working within an administrative role
• Experience working in a customer focused environment
• Experience of tracking, monitoring and reporting learner progress
• An understanding of Safeguarding and Vulnerable Adults
• The ability to communicate to a diverse range of people at all levels, verbally and in writing

Closing date for applications: 13th May 2024

The Chichester College Group has seven colleges, Anglia Examinations, First Steps Childcare Group, Chichester English School and 2,600 staff spread across West Sussex and Brighton & Hove. This makes us the largest college group in Sussex, providing high quality learning opportunities for over 25,000 students every year.

We offer generous pension schemes, hybrid working opportunities, college closure days over the Christmas period (which is not deducted from annual leave entitlement) plus the option to purchase up to 10 days additional leave, and discounts at onsite facilities such as gym membership and nursery fees at certain campuses

If you would like to learn more about our Distance Learning Advisor role, then please click ‘apply’ today!

All posts are subject to an enhanced Disclosure and Barring Service check, which may include a check of the barred lists and any relevant overseas checks.