Customer Support Advisor

Our client based in a rural location just outside of Oxford requires a Customer Support Coordinator to join their established team to support the scheduling and booking customer appointments.
As the Customer Support Coordinator you will:
. Receive calls from Customers and book appointments
. Escalate any issues to ensure a solution is reached quickly
. Record appointments on the system and follow up with customers
. Creating letters to send to clients
. Monitoring the email inbox, responding to queries
The ideal Customer Support Coordinator will have an excellent telephone manner together with the ability to plan and co-ordinate a busy diary of appointments.
Benefits include:
. 23 days holiday + bank holidays
. Company social events
. On-site parking
. Health & wellbeing programme
. Company events
. Store discount
This is a full-time office based role and due to rural location, transport will be required.
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For more information and to apply, get in touch with our Oxford branch or click 'Apply Now' to submit your application.
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