Customer Support Administrator
CUSTOMER SUPPORT ADMINISTRATOR - £30k - EARLY FINISH FRIDAYS AND FREE DAILY LUNCHES!
We are working with an innovative tech company based in the beautiful setting of Chelsea Harbour, looking for their next Administrator!
The role comes with several perks and the opportunity to work with a fantastic team so if you are confident communicating with clients and a strong administrator APPLY NOW!
JOB ROLE: Customer Support Administrator
JOB TYPE: Full time, Permanent
HOURS: Monday - Thursday 8.30am - 5.30pm, Fridays 8.30am - 2pm
SALARY: £30,000 per annum
LOCATION: Chelsea Harbour, Imperial Wharf, London
Key Responsibilities
- Take customer service calls and perform initial diagnostics/problem solving (ALL training provided!)
- Customer liaison and follow-up
- Action service department repairs - allocating field engineers as required
- Progress and manage calls and repairs to completion
- Process and administrate UK installations
- Prepare service quotations and customer service invoices
- Prepare spare part sales quotations and invoices
- Review weekly compliance with performance targets and formulate weekly service reports
- Occasional general office administration including ordering supplies and liaising with printers
Experience/Skills required:
- Confident with a polite phone manner
- Assertive when instructing others
- Good organisational skills
- The ability to work on multiple projects
- Very competent in Outlook, Word, and Excel. Training on the sales order processing system and service software used by the company will be provided
- Customer service experience
Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer.
By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Reference: 52484334
Please note Reed.co.uk does not communicate with candidates via Whatsapp, and we will never ask you to provide your bank, passport or driving licence details during the application process. To stay safe in your job search and flexible work, we recommend visiting JobsAware, a non-profit, joint industry and law enforcement organisation working to combat labour market abuse. Visit the JobsAware website for information and free expert advice for safer work.
Report this jobNot quite what you are looking for? Try these similar searches
Replace a job alert
Replace a job alert
Get Job Alerts straight to your inbox
"Office Assistant jobs in London"
Your Job Alert has been created and your search saved.
'Saved search name'