Customer Service
REED Coventry Business Support are recruiting for Customer Support Advisor on behalf of our client who are a portal based data information provider. This role is to start ASAP on a temporary basis with the potential for a permanent role.
Customer Support - Coventry based organisation, offering hybrid working.
35 hours per week – 9:00 – 17:00 (1 hours lunch) Monday – Friday
£11.44 ph
As part of the Customer Support team, you will play a vital part in supporting customers by providing service excellence.
This will include:
- Manning inbound queries via phone and email by being the customers first point of contact
- Distribute or respond to inbound communications to the relevant teams
- Resolve and answer questions or queries where possible
- CRM data entry and cleansing
- Sales support administration
- Processing administration
The key elements you will need is a strong phone/email experience, as you would be a core part of the Customer service team. The ideal candidate will also have customer service experience, IT proficiency and a good attitude to work.
Please click to apply !
Reference: 52482131
Please note Reed.co.uk does not communicate with candidates via Whatsapp, and we will never ask you to provide your bank, passport or driving licence details during the application process. To stay safe in your job search and flexible work, we recommend visiting JobsAware, a non-profit, joint industry and law enforcement organisation working to combat labour market abuse. Visit the JobsAware website for information and free expert advice for safer work.
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