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Customer Service Team Leader

Posted 13 May by Sheridan Ward Recruitment Services

£31,000 per annum

Southall , Middlesex

Permanent, full-time

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Customer Service Team Leader

Up to £31,000

Southall

We are on the lookout for a Customer Service Team Leader to join one of our lovely clients who are based in Southall!

We are looking for someone who has experience supervising a customer service team, along with excellent communication and organisation skills and who enjoys working in a busy working environment!

Do you have experience supervising a customer service team? Do you have excellent communication skills? Do you have customer service experience?

If this sounds like you…

APPLY TODAY!!

Customer Service Team Leader Duties:

Carry out one to ones and appraisal reviews
Creating development plans for employees
Produce performance reports
Manage rotas and annual leave requests
Conduct investigations and disciplinaries when needed
Handle customer escalations and complaints

Customer Service Team Leader Benefits:

Parking
Bonus
Pension

Application questions

Do you have customer service experience?

Yes No

Do you have experience supervising a customer service team?

Yes No

Do you live within 5 miles of Southall?

Yes No

Please answer all of the application questions.

Reference: 52641961

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