Customer Service & Sales Advisor

Posted 3 May by Huntress
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Customer Service & Sales Advisor

Our well-established client based in Colchester are seeking a Customer Service & Sales Advisor / Personal Move Assistant to join their team.

Duties:

  • Handle a high volume of inbound and outbound contact with customers
  • Responding to customer queries via email and the live web-chat
  • Converting warm leads into conversions
  • Sending emails to the relevant teams for call back requests
  • Working in a team environment
  • Register client details and pass to relevant in branch teams to arrange meetings, updating the diary system and CRM

Experience Required:

  • Customer Service/Sales experience within an Office environment
  • Good communication skills and ability to manage a high volume of calls
  • Good IT skills - Good use of MS Word and Outlook

Tuesday-Saturday 9am - 6pm with one hour lunch
21k-22k DOE
Fully office based role

Huntress does not discriminate on the grounds of age, race, gender, disability, creed or sexual orientation and complies with all relevant UK legislation. PLEASE NOTE! You should make yourself aware of how immigration laws apply to your situation before applying for any jobs. We are acting as a Recruitment Business in relation to this role.

Required skills

  • Customer Service
  • Customer Service Advisor
  • Estate Agency
  • Customer Service Assistant
  • Call Handler

Reference: 52581288

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