Customer Service Coordinator

Customer Service Coordinator

We are looking for an experienced Administrator / Coordinator where you will be responsible for onboarding customers to ensure a smooth transition and contractual obligations are met.

The successful individual will need to be a friendly and confident communicator, whilst also being highly organised and methodical. You will deal with all associated administrative tasks, which will include uploading contracts, organising Health & Safety protocols are completed, as well as sending all information to the clients including manuals.

This role is to start a.s.a.p. and is initially being on offered on a twelve-month temporary basis, however this could lead to permanent employment in the future.

The Individual:

• A confident administrator / coordinator, with a minimum of eighteen months experience
• Available immediately
• Highly organised, methodical with excellent attention to detail
• IT proficient with strong Excel

Duties:

• Onboarding new clients ensuring all required contracts, documentation and Health & Safety procedures and obtained
• Uploading and inputting documents onto inhouse portal
• Updating deliveries and collections, ensuring all contractual obligations are loaded
• Assisting clients with queries relating to missed / additional services
• Assisting with escalated queries

Refer a friend and earn up to £500! If you know someone who is searching for a new opportunity, recommend Lloyd Recruitment Services and you will receive a retail voucher of your choice up the value of £500. Full details can be found on our website.

Unfortunately, due to high numbers of applications, we are only able to respond to shortlisted applicants. If you have not heard from us within 5 days, please assume that you have not been shortlisted on this occasion.

By applying for this vacancy, you accept Lloyd Recruitment Services Privacy and GDPR Policy which can be found on our website and therefore gives us consent to contact you.

Lloyd Recruitment Services are acting as a recruitment agency in relation to this vacancy and are an equal opportunities employer.