Customer Service Advisor

Posted 9 May by Vantage Recruitment
Salary negotiable
Lostock , Lancashire
Permanent, full-time

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Posted by Vantage Recruitment
Service Coordinator / Customer Service Advisor / Planner, Lostock, Monday to Friday £27,500 + great bens
 
Do you crave a fast-paced, dynamic role where you can make a real difference for customers?
 
Are you a whiz at organisation and communication, with a knack for solving problems? If so, then this Service Coordinator role is your calling!
 
As the Service Coordinator / Customer Service Advisor  / Planner What You'll Do:
  • Be the hero for your customers! You'll dispatch the perfect technician for each job, ensuring timely arrivals and clear communication throughout the process.
  • Mastermind the schedule: You'll pre-plan and book jobs for your engineers, maximizing their efficiency and customer satisfaction.
  • Think on your feet: You'll troubleshoot any challenges that arise, prioritizing tasks and finding creative solutions to keep things running smoothly.
You're the Ideal Candidate for the Service Coordinator / Planner / Customer Services Advisor job if You:
  • Thrive in a fast-paced environment where every day brings new adventures.
  • Enjoy clear communication – you love keeping customers informed and collaborating with your team.
  • Are a master organiser – planning and schedules are your jam!
  • Can prioritise like a pro – you excel at keeping things on track and hitting deadlines.
Bonus points if you:
  • Have experience in a service control environment.
  • Understand the world of  commercial vehicles, transport refrigeration or planning engineers
The nuts and bolts :
  • Conquer your workday in a 40-hour week between the hours of 8am to 6pm in a friendly, social office office environment.
  • Recharge and explore with a generous 25 days of annual holiday.
  • Secure your future with a fantastic company pension plan.
We're looking for candidates who can start your journey between early and mid-June.
 
Interviews will  initially be held on Wednesday 15th, Thursday 16th and Friday 17th of May.
 
Please only apply if you're available for these dates and potentially the week after and are eager to join our team! 
 
Ready to Embrace the Challenge?
 
If you're a customer service superstar with a knack for organisation and problem-solving, then we want YOU on our team! Hit that apply button and we will be in touch.

Reference: 52619028

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