Customer Service Advisor

An exciting opportunity has arisen for a Customer Service Advisor. The position is based in Chichester and requires excellent communication and problem-solving skills.

Client Details

The company is a respected leader with a strong presence in the UK, they employ over 500 dedicated professionals to deliver top-notch products and services to their clients.

Description

• Provide excellent customer service to clients via phone, email, and face-to-face interactions.
• Resolve customer queries and complaints efficiently and professionally.
• Process orders, forms, applications, and requests.
• Maintain customer records by updating account information.
• Communicate and coordinate with internal departments.
• Contribute to team efforts by accomplishing related results as needed.

Profile

A successful Customer Service Advisor should have:

• A strong educational background, preferably with a focus on business or communication.
• Proficiency in using customer relationship management (CRM) systems.
• Excellent communication and interpersonal skills.
• A knack for problem-solving and a customer-oriented mindset.
• Proficiency in MS Office applications, particularly Excel and Word.

Job Offer

• A competitive annual salary up to £26,000
• An opportunity to work in a professional and supportive environment.
• Generous holiday leave.
• A chance to grow and develop your career.

We encourage interested applicants who are excited about this Customer Service Advisor role in Chichester to apply. This is a fantastic opportunity to join a leading company and make a real difference to our customers.