Customer Service Advisor

Customer Service Advisor 

Chessington, Surrey 
Salary of £25,000 – £27,000 per annum.

Hours: 9-5pm Office based with parking. 

Our client is a leading company in sales, marketing, and distribution to the UK food services industry.

Main responsibilities

• Processing sales and sample orders on the Access (ERP) system
• Answer customer queries in a timely manner related to items such as: Stock Levels, Price, Delivery and Lead times. 
• Booking deliveries with customer warehouses.
• Arrange and prepare relevant documentation for transportation of goods with relevant carriers.
• Support field-based sales team.
• Liaise with other departments to fulfil customer requirements.
• General ad hoc administration and filing.

Essential Candidate experience/skills

• Ability to work under pressure.
• Strong customer services background
• Confident telephone manner
• Organised with attention to detail.
• Proactive ‘Can Do’ approach.
• Good numeracy skills
• Team player

Location

The office is located in Chessington, Surrey and is accessible by car, K2 Bus route and Tolworth train station is approximately 15 minutes’ walk.

Details & Benefits

• Bonus based on achieving targets.
• Pension, company contribution 6% and employee contribution 4.5%
• 24 days holiday plus bank holidays
• Parking
• Staff Discount on our products
• Training will be provided on systems and processes.
• Working Hours 9:00 – 17:00 Monday to Friday.

If you are looking for your next Customer Service role with a friendly and hardworking team click apply today!