Customer Service Advisor

Posted 3 May by Miller Countrywide
Competitive salary
Torquay , Devon
Permanent, full-time
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Posted by Miller Countrywide


Job Description

We’re looking for a Customer Service Advisor to support our fantastic Lettings teams in Torquay and Paignton.

As our Customer Service Advisor you will take ownership of office administration accurately and efficiently and in a professional manner, within a busy customer facing environment. You will also have the opportunity to progress into a Lettings Negotiator.

What’s in it for you as our customer service advisor?
  • Industry leading training and development
  • Demonstrable career ladder
  • Opportunities for progression
  • Supportive, rewarding and fun environment
  • Team incentives
  • Understanding of operations within an estate agency business


Key responsibilities of a customer service advisor. The main purpose of your role is to support the lettings team within the office with administrative duties. This will involve being the first point of contact for customer enquiries both in branch and over the phone and ensuring clients are kept informed through the lettings process.

Skills and experience required to be a successful customer service advisor
  • Preferably experience with handling incoming and outgoing calls in volume
  • Customer focussed and comfortable in a client facing role
  • Resilient, positive, numerateand detail oriented
  • Organisedand able to prioritise workload in a faced paced environment
  • Keen interest in learning and keeping up to date with industry changes
  • Excellent verbal and written communication skills
  • IT literate(MS Office, internet, email systems)


Established over 65 years ago, Miller Countrywide is one of the largest and best-known residential estate agencies in the South West of England. We deal with all aspects of the property market, whether you are buying, selling, renting or letting, from land and new homes, to property management. 

Connells Group UK is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, transgender status, religion or belief, marital status, or pregnancy and maternity.

EACW03932

Reference: 52583089

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