Customer Service Advisor

Grafton Banks Finance are working with growing commercial company with offices in Brighton, East Sussex to recruit a Client Service Credit Control Administrator on a full-time permanent basis. Reporting into the Credit Team Lead and working in busy team you will be responsible for supporting with the client service, administration and chasing of unpaid invoices and supporting in the management of the companies cashflow.

Duties and Responsibilities will include:

• Point of contact for all incoming enquiries
• Creating and updating client information and administration
• Supporting with the management of the day-day running of the aged debt
• Dealing with Customer invoice queries
• Allocation of Customer payments and managing corrections
• Taking credit card payments over the phone
• Opening new accounts & checking credit history
• Chasing up overdue accounts
• Posting / emailing customer invoices & statements

The successful candidate will have previous practical experience of working in administration, call centre and or finance specifically within Credit Control. You will need to have strong communication skills both verbal and written to be able to communicate effectively to both finance and non-finance professionals. You will need to have strong IT skills including Excel and excellent organisation al skills to be able to manage large data and busy working days.

For your experience you will be rewarded with a competitive salary and benefits package. Candidates available up to 1 months’ notice will take preference. Hybrid working is on offer after the probation/ training programme.