Customer Service Advisor

Reed Oxford are delighted to be partnering with a client specialising in providing installation and maintenance of mechanical and electrical services, who are are currently seeking an Customer Care Advisor to join their team.

A brief overview of responsibilities include:

• Provide customer support, investigating and resolving issues first time wherever possible
• Answering calls in a professional and courteous manner with the aim of always delivering excellent customer service
• Escalating customer enquiries and complaints as and when appropriate
• Build professional and excellent relationships with new and existing customer

The Customer Advisor will have excellent communication skills both verbal and written. They will have some prior administration experience and will be an organised individual that can prioritise tasks well. They will enjoy working as part of a team and be reactive to business needs. 

This is an office based role with a salary up to £28,000 per annum. 

Working hours: 08:00-17:00 Monday-Thursday / Friday 08:00-16:00hrs with an hour break.

The client is looking to appoint quickly for this role and so, if you believe you have the right skillset, please Apply Today!