Customer Service Administrator.

Posted 13 May by ACS Recruitment Solutions Ltd
Featured
Competitive salary
Swan Valley , Northamptonshire
Temporary, full-time

Register and upload your CV to apply with just one click

View all jobs
Posted by ACS Recruitment Solutions Ltd
Customer Service Administrator

Swan Valley, Northampton

Hours: 0900am - 5pm Monday - Friday

Pay:£11.44 per hour

Ongoing Temporary Role

Join a leading logistics organisation based in Swan Valley, Northampton, renowned for their commitment to excellence in providing logistical solutions. We are currently seeking a dedicated Customer Service Administrator to join our team. This role offers a fantastic opportunity for someone with excellent communication and administrative skills to contribute to our dynamic and fast-paced environment.

As a Customer Service Administrator, you will play a crucial role in assisting our logistics and warehouse operations. You will be responsible for logging and raising tickets, investigating missing stock, and liaising with internal departments to allocate any missing items promptly. Additionally, you will be required to update and communicate with customers regarding their orders and enquiries.

Duties

  1. Log and raise tickets for missing stock items promptly and accurately.
  2. Investigate missing stock and collaborate with internal departments to allocate items efficiently.
  3. Communicate effectively with customers regarding order updates and enquiries.
  4. Provide administrative support to the logistics and warehouse teams as needed.
  5. Maintain accurate records of stock levels and transactions.
  6. Ensure compliance with company policies and procedures.


The Candidate

  1. Excellent communication skills, both verbal and written.
  2. Previous experience in administration or customer service roles preferred.
  3. Strong attention to detail and accuracy in data entry.
  4. Ability to work efficiently in a fast-paced environment.
  5. Comfortable working in an office environment situated within a warehouse.
  6. Proactive attitude and ability to work both independently and as part of a team.
  7. Proficient in Microsoft Office suite (Word, Excel, Outlook).

Application question

Do you have the required experience?

Reference: 52642267

Please note Reed.co.uk does not communicate with candidates via Whatsapp, and we will never ask you to provide your bank, passport or driving licence details during the application process. To stay safe in your job search and flexible work, we recommend visiting JobsAware, a non-profit, joint industry and law enforcement organisation working to combat labour market abuse. Visit the JobsAware website for information and free expert advice for safer work.

Report this job

Not quite what you are looking for? Try these similar searches