Customer Service Account Manager

Job Title: Customer Service Account Manager

Salary: £21,255 ­+ Profit share scheme

Date Posted: 3rd April 2024

Interview Date: All week.

Job Description:

The role requires you to excel in enthusiasm as part of our account management team. As the first point of contact for our new clients, you offer the right level of support to ensure they have everything they need to make the most of our world-class service.

Benefits:

• Profit Share Scheme
• Offices Based in the heart of Manchester.
• 25 Holidays + Bank Holidays (Increases with service)
• Day off on your Birthday
• Perk Box Discounts
• Christmas Bonus after 3 years
• Social Events Throughout the Year
• Contributory Pension Scheme

Key Responsibilities:

• Provide excellent customer service to new and existing clients.
• Carry out implementation calls to welcome clients on board with our services, ensure registration to software platforms, book initial consultations with relevant service areas and ensure a smooth transition into our advisory team.
• Ensure that all onboarding processes and procedures are followed and adhered to.
• Rescheduling of cancelled appointments

What We're Looking For:

• Proficient user of Excel.
• Customer service experience.
• Excellent Communication skills.
• Ability to work in a fast-paced environment.
• Strong time management skills.

Ready to embark on an exciting career journey? Join us in making a difference in the business world! Apply today! ! !

INDMANJ