Customer Retentions Advisor

Customer Retentions Advisor

Our client is looking for a customer service and target focused individual to join their retentions team.

Using your natural communication skills, you will be the first point of contact for all customers coming to the end of their existing agreements. By using your listening skills and asking open questions, you will build a rapport with the individuals to enable you to understand the customers’ requirements and offer them new products or services to retain them within the business. Joining a friendly and fun team, the successful individual will be a team player, and be self-motivated to achieve and hit both personal and department targets.

The Package:

• Excellent Salary
• Annual Bonus
• Additional monthly incentives
• Private Healthcare - family cover
• Excellent pension choices
• Onsite parking and facilities
• Fabulous social events

The Individual:

• Someone from a call / contact centre wanting to push themselves further or a sales professional looking for a softer sales role
• A confident, friendly, and professional communicator
• Engaging, enthusiastic and driven

This is an excellent opportunity, offering longer-term opportunities, joining a recognised brand name who are going through an exciting time of change and growth.

Refer a friend and earn up to £500! If you know someone who is searching for a new opportunity, recommend Lloyd Recruitment Services and you will receive a retail voucher of your choice up the value of £500. Full details can be found on our website.

Unfortunately, due to high numbers of applications, we are only able to respond to shortlisted applicants. If you have not heard from us within 5 days, please assume that you have not been shortlisted on this occasion.

By applying for this vacancy, you accept Lloyd Recruitment Services Privacy and GDPR Policy which can be found on our website and therefore gives us consent to contact you.

Lloyd Recruitment Services are acting as a recruitment agency in relation to this vacancy and are an equal opportunities employer.