CRM Content Manager - Contract

CRM Content Manager - Contract

£275- 300 per day

London (3 days per week)

3 months

An online retailer are seeking a CRM Content Manager to join them on an initial 3 month contract. This is a really exciting opportunity to join one of the biggest names in ecommerce and make a signficiant impact within their CRM team.

Responsibilities:

• Take ownership of daily CRM campaign planning, focusing on achieving customer and channel targets.
• Collaborate closely with the CRM Manager to devise content initiatives and strategies aimed at retaining and reactivating customer base.
• Oversee the delivery of comprehensive email and push campaigns from start to finish, including trade, automation, and transactional campaigns.
• Manage all campaign stages
• Streamline planning and production processes in collaboration with the production team lead, proactively identifying areas for enhancement.
• Foster relationships with external production partners to ensure timely and budget-compliant campaign deployment.
• Work closely with the Martech department to align the Martech stack with CRM needs, contributing to the technology roadmap.

The ideal candidate will have:

• Experience within fashion, ecommerce or retail
• Extensive experience in Email and Push Channels, with a particular focus on audience segmentation and personalisation strategies.
• Previous experience using Trello
• Experience utilising Google Analytics or Tableau for campaign performance analysis and optimisation.

How to Apply

Please register your interest in this contract role by clicking the Apply link on this page.