Credit Control Administrator

The Credit Control Administrator is responsible for supporting the accounting and finance department in the health-care industry. The position requires a diligent individual with a keen eye for detail and an understanding of financial and administrative processes.

Client Details

Our client is a prominent figure in the health-care industry, with a sizeable workforce dedicated to providing quality care and services. The company operates on a national scale across the UK, with a particular focus on providing expert support and care to those in need.

Description

The role duties will include:

• Management of aged debtors, chasing customers for outstanding debt.
• Dealing with customer enquiries and disputes via email & telephone.
• Management of customer queries and processing them following the company query procedures.
• Liaising with client funders on aged debt issues.
• Notification of accounts applicable for Bad Debt Provisions, under company guidelines.
• Coding and inputting of weekly & monthly direct debit runs, along with customer communications.
• Collaborating with branch operations on client requirements and discussions around debt issues.
• Correct allocation of payments received.
• Reconciling accounts where required.

Profile

The successful candidate will have:

• Ideally studying for a C.I.C.M qualification.
• You understand and embrace change to processes and excellent customer debt collections and accounts receivable processes.
• You're a team player with a positive attitude and excellent communication skills.
• You're process driven and able to follow plans with tight deadlines, especially at peak times of the month.
• You are able to work under pressure in a fast-paced environment.
• Impeccable time management.
• Excellent approach to customer service
• Management of accounts receivable processes to a high level of accuracy and reconciliation.

Job Offer

On offer:

• Immediate start and weekly pay
• Ongoing temporary contract
• Hybrid working, 2 days working from home
• Monday - Friday, 40 hours per week, 8.30am - 5.30pm
• An opportunity to work within a leading company in the health-care industry
• A supportive team environment
• Valuable experience in credit control administration