Contact Centre Claims Advisor

Posted 22 March by Hays Specialist Recruitment Limited
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Hays Business Support is currently working with a friendly business based in York. This organisation is currently recruiting for multiple people to join their growing claims department.


You will be working for a not-for-profit organisation with an excellent reputation within the market as being a great place to work.


Within your role you will assist with customer queries relating to healthcare claims, payments and other services. You will take inbound calls and respond to emails and web chat ensuring that customers have an excellent customer experience.


This role is due to start on the 13th May. You will be provided with 6 weeks of training which you must be available for with no holiday booked during this time.


This organisation offers a range of excellent benefits including up to 35 days holiday, free parking, health membership. You will have access to hybrid working once you pass probation.


If you are passionate about providing excellent customer service, please apply today.

  • Contact Centre experience/office based customer service experience desirable
  • Excellent telephone manner and an ability to adapt to different situations
  • Enthusiastic, passionate and positive
  • Self-motivated and resilient
  • Desire to help others



What you need to do now

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