Concession Manager- Knightsbridge
Our client is a luxury Swiss chocolate company with stores worldwide. They are currently expanding in the UK with 3 boutique stores and one concession in Harrods. The company has a united goal to share the joy of chocolate to all of its customers.
Location:
Kightsbridge, London
Responsibilities:
- Oversee and manage all branch operations
- Achieve sales targets and increase profitability within designated budgets
- Inspire, guide and develop sales team members
- Lead by example to provide the highest level of customer service
- Recruitment, training and onboarding of new team members
- Enforce food safety regulations
- Manage stock levels and inventory orders
- Manage stockroom organisation and rotation
- Manage staff scheduling to optimise customer service
- Ensure counter is well presented in line with brand visual merchandising standards
Requirements:
- Experience managing a premium/luxury retail store
- Strong understanding of retail KPIs e.g. ATV, conversion rate etc.
- Proven experience of successfully growing teams and developing business
- Ability to prioritise and delegate
- Flexible to work weekends, evening and weekends a necessary
- Experience with MS office and POS systems
- Excellent written and verbal communication
- Hands on, ambitious, solution focused mindset
- Well organised and detail oriented
- Passion for engaging with people and providing great service
- Passion for food and chocolate
Benefits:
- Bonus scheme
- Pension scheme
- 50% staff discount
- Referral programme
Reference: 52625691
Please note Reed.co.uk does not communicate with candidates via Whatsapp, and we will never ask you to provide your bank, passport or driving licence details during the application process. To stay safe in your job search and flexible work, we recommend visiting JobsAware, a non-profit, joint industry and law enforcement organisation working to combat labour market abuse. Visit the JobsAware website for information and free expert advice for safer work.
Report this jobNot quite what you are looking for? Try these similar searches
Replace a job alert
Replace a job alert
Get Job Alerts straight to your inbox
"Office Assistant jobs in London"
Your Job Alert has been created and your search saved.
'Saved search name'