Cleaning Manager

Benefits: Free parking, pension scheme, training and development opportunities, health and wellbeing service, healthcare and benefits scheme, reward and recognition awards, Perkbox, paid volunteering days, cycle to work scheme, refer a friend scheme

Job Status: Permanent/Full-Time

Hours of Work: 40 per week, 5 days over 7, occasional evening & weekend shifts as required

Location: Banbury, Oxfordshire

Vacancy Reference: VR/04834

Role Description:

Bridge Recruitment is currently networking for a Cleaning Manager to join the Team of one of our clients, an award-winning national cleaning and security provider. As Cleaning Manager you will be responsible for managing a site-based cleaning team covering cleaning, waste, car park cleaning and customer services. The ideal Cleaning Manager will have experience in managing large cleaning teams, preferably in a retail environment, with the ability to demonstrate true leadership skills.

Responsibilities:

• Allocate tasks and responsibilities to the cleaning team to meet site requirements

• Maintain high standards by monitoring the work completed and making any changes for improvement

• Recruit and coach the cleaning team to achieve best results by having open and continuous conversations together for development

• Communicate daily with partners to resolve issues and build positive working relationships

• Maintain budgets for use of all equipment, stock and on rota planning

• Check equipment is clean and safe to use

• Lead colleague inductions covering health and safety training and role expectations

• Ensure all employee training is recorded in line with company policies

• Accurately report sickness and ensure absence levels are managed correctly

• Other duties reasonably expected to deliver an effective and efficient service to our customer

Requirements:

• Experience of managing a large cleaning team, preferably in the retail environment

• Enhanced customer relationship abilities, you will be an excellent communicator, a clear decision maker and adept in the development of ideas and opportunities

• Exemplary presentation skills with experience of presenting to and engaging management and delivery teams

• Capable of managing change quickly and efficiently whilst maintaining effective service provision

• A high energy professional capable of influencing at a senior level, developing excellence with internal and external partnerships

• Analytical mind who can bring clarity to difficult situations

• Ability to work well with others and continue to deliver results under pressure

• Excellent interpersonal skills and an ability to establish credibility quickly

• Outstanding motivational and people management skills

• True leadership skills necessary to achieve ambitious targets

• A flexible approach and a sense of teamwork

• You will be a results driven, people manager with considerable understanding of customer services excellence within the commercial / property / retail sectors

• Excellent organisational skills with the ability to balance competing priorities and workloads

• Effective networker and relationship developer, who can contribute to a team based culture

• Ability to champion, support and deliver business initiatives

• Solution focused to deliver accountabilities of role and achieve KPIs; a 'can do’ attitude and willing to go the extra mile

• A Brand Ambassador at all times - in all communication, spoken and written, with colleagues, contractors and all internal and external customers and retailers