Claims Handler

Acorn Insurance are looking for Property Damage motor Insurance Handler who will be trained and developed to effectively manage a portfolio of motor Insurance claims. As part of your ongoing training, you will be provided with the right skills in commercial decision making to ensure indemnity spend is minimised to correctly manage a third party claim following a road traffic collision.

Through full training and continuous coaching in-house you will be given full in-depth FCA regulated industry knowledge and have all the tools necessary to help you personally grow your career with the business and service our customers with all complex queries.

Role: Claims Handler

Workinghours: Monday to Friday 9:00am to 5:30pm, 37.5 hours per week

Location: Liverpool

Salary: £24,255

What you will be doing:

• Validate all motor claims for indemnity and fraud
• Proactive and correct assessment of liability following investigations of a road traffic collision
• Accurate quantum assessment of third party vehicle damages presented using the relevant tools available to assist and further losses relating to motor insurance claims.
• Application of accurate reserves in line with company guidelines
• Adherence to best practice and key strategies
• Effective file and portfolio management
• Any other Ad hoc task as the needs of the business dictate
• Accountability for own performance against set objectives

What we’re looking for:

• Ability to work in a culture of openness, trust, and respect
• Strong organisation skills with the ability to priorities tasks
• Ability to fact find and analyse information to result in accurate decision making
• Knowledge of the civil procedure rules with regards to offers, acceptances and litigation risks

About Acorn Insurance

We are a growing business with great opportunities to build your knowledge of the financial services industry. As a specialist insurance provider, we have over 40 years of experience helping people secure motor insurance across all of the UK. We help more than 50,000 customers to find a policy that meets their needs and gives them the peace of mind that comes with high-quality insurance.

At Acorn Insurance we provide full training and continuous coaching in-house you will be given full in-depth FCA regulated industry knowledge and have all the tools necessary to help you personally grow your career with the business.

We celebrate difference and it’s important to us that we have a culture where our people feel respected and valued for who they are. We pride ourselves on being accessible and encourage inclusive environments where our people can always give and show the very best of themselves.

Why Acorn Insurance?

Acorn Insurance want to give you more than a job, we want to give you a purpose and a career. So, what can we offer you as an employer? Some of the "your tomorrow" benefits you will receive include:

Enhanced Annual Leave entitlement starting at 31 days and potentially increasing to 35 days per year depending on grade & length of service (including bank holidays)

• Additional Buy & Sell Holidays
• Company Sick Pay Scheme
• Company Paid Maternity & Paternity Leave
• Generous Company Pension Scheme
• High Street vouchers and discounts
• Fresh fruit Deliveries twice a week*
• £250 Refer a friend bonus.
• Cycle to work scheme.
• Free eye test vouchers and a contribution towards the frames
• Free self-development & qualifications via Magpie Learning
• A comprehensive Mental Health support a wide network of mental health first aiders and free counselling sessions
• Regular Employment Engagement including ongoing competitions with fantastic prizes.
• Charity fundraising events

*On selected sites

All roles are subject to DBS and Financial checks, any offer made will be conditional until checks are completed to a satisfactory standard.

If you think you would be a great fit for us, but don’t meet all the requirements of the role, please contact us as we’d love to discuss how Acorn Insurance could be the next step in your career journey.