Claims Assistant

Join a growing team in Huddersfield as a Claims Assistant and embark on an exciting career journey. Are you known for your excellent telephone manner and empathetic approach? Do you thrive in a fast-paced environment where you can make a difference? If so, we want to hear from you.

Responsibilities:

• Handle inbound and outbound calls from clients, assessing the merits of their claims with empathy and professionalism.
• Update case management systems accurately and efficiently with relevant information obtained during calls.
• Provide administrative support to fee earners, assisting them with various tasks related to claims handling.
• Collaborate with team members to ensure the smooth and efficient operation of the claims department.

Requirements:

• Law or LPC graduates are encouraged to apply, although candidates with relevant customer service experience will also be considered.
• Excellent communication skills, both verbal and written, with a compassionate and empathetic approach to client interactions.
• Strong organisational skills and attention to detail, with the ability to multitask and prioritise effectively.
• A proactive and positive attitude, with a willingness to learn and adapt to new challenges.
• Commitment to providing outstanding customer service and contributing to the success of the team.

Benefits:

• Competitive salary reflecting your skills and experience.
• Excellent training and development opportunities to support your professional growth.
• Opportunities for career progression within a dynamic and expanding company.
• A supportive and collaborative working environment where your contributions are valued.

If you are a motivated individual looking to kickstart your career as a Claims Assistant in the legal industry or seeking a new challenge in customer service, then this could be the perfect opportunity for you. Join this firm in making a difference and helping clients.