Chinese Speaking Underwriter

Chinese Speaking Underwriter 

We are seeking a Chinese Speaking Underwriter to join our team. The ideal candidate will have over 3 years of experience in insurance underwriting, particularly in commercial lines, with personal line experience being an additional asset. This role requires a good understanding of underwriting insurance risks and relevant regulatory practices. Fluency in Chinese is essential for this position.

• Conduct new enquiry quotations by collecting information, examining proposals, calculating premiums, and issuing quotations.
• Manage policy renewals by reviewing risks, processing renewals, and issuing renewal letters.
• Issue policies by meeting deadlines to release live policy documents upon premium receipt.
• Process cancellations by confirming with customers and coordinating with the Finance Department for refunds.
• Highlight survey risk improvements by sending out documents and following up.
• Build and maintain effective trading relationships with introducers to contribute to achieving results.
• Handle online student products by explaining cover and providing customer support.
• Maintain good relationships with direct clients and corporate customers by providing high-quality service.
• Contribute to loss ratio control by assessing risk and imposing terms and conditions effectively.
• Analyse retention levels and make adjustments after investigating factors affecting performance.
• Provide consistent top-quality service to customers to enhance our reputation and increase the probability of renewals.
• Support colleagues and undertake other tasks as required.

• Over 3 years of experience in insurance underwriting in commercial lines.
• Good knowledge and experience in underwriting insurance risks.
• Familiarity with relevant regulatory practices and legislation in the industry.
• Ability to work independently and as part of a team.
• Good time management skills to meet deadlines.
• Strong communication and negotiation skills.
• Certificate in insurance (Cert CII).
• Fluency in Chinese.