Business Systems Analyst

Business Systems Analyst

Overview

To ensure that the hardware and software investment is utilised to its full potential.

Project Management and delivery of new efficient business processes utilising IT hardware and software.

To identify and evaluate inefficient business processes and rectify using IT hardware and software solutions.

Responsibilities

• Support and work closely with the business ratifying current procedures.
• Documentation of current and future processes.
• To work closely with the Infrastructure Team to implement new efficient systems.
• Co-ordinate software updates with the Service Desk and IT Managers for UAT / Live etc.
• Ensure software issues are logged and prioritised accordingly.
• Regularly review processes, identifying and addressing any inefficiencies.
• Log all work on DevOps and adhere to our sprint structure
• Co-ordinate and supply training and software updates with the Service Desk and IT Managers.

Knowledge/Skills/Qualifications

• Lloyds Insurance Market
• General Insurance Broking
• Microsoft Office 365
• Microsoft 365
• Good inter-personal skills
• Presentation skills
• Business Process re-engineering
• Workflow / Visio