Business & Operations Apprentice

Do you want to be a valued part of the critical infrastructure that serves communities across Europe and beyond? Are you looking for a position in which you can set direction and help shape our company? If so, then you could be the newest addition to our team as Business and Operations Apprentice.

Be part of the movement - and play your part

About the role

Working Monday to Friday 8am - 5pm the Business & Operations Apprentice will be working as part of a team liaising with various stakeholders internally and externally whilst completing a Customer Service Apprenticeship.

You will be responsible for:

• Liaising with internal teams such as customs and transport planners to ensure achievement of plans.
• Monitor the status of each delivery and keep customers informed.
• Keep accurate records so that invoices, reports and statistical information can be produced.
• Problem solve and find solutions.
• Day to day operations include taking bookings, planning deliveries, export clearances, capacity planning and vessel planning.
• Working with colleagues throughout Europe.

About you

You'll thrive in a dynamic, fast-paced environment, capable of working autonomously or collaboratively within our customer service team. Your eagerness to learn and grow professionally is paramount. While formal qualifications are not required, proficiency in IT skills such as Word and Excel would be highly beneficial.

We think the strongest teams are built on diversity and inclusivity. Contrasting opinions, varied skills and strong characters bring out the best in us all. And we cannot wait for you to join.

Working at DFDS

Join the movement and grow with us.

Be a valued member of a diverse team at DFDS and help drive change together.

While you’re with us, we want you to develop. At DFDS, we believe that development happens first and foremost through activities in the workplace. We will also offer training courses that can support you in your role, if needed.

Now about what we can give you. You’ll be able to access some fantastic benefits such as:

• Life assurance cover
• Contributory company pension scheme
• Holiday Purchase Scheme
• Free ferry travel for up to 4 guests between Dover and Calais / Newcastle and Amsterdam with no limit on trips
• Full employee assistance programme including:
• Proactive financial, emotional, mental, and physical health care support including face to face counselling, fast 24/7 access to a GP, a second medical opinion and legal support for colleagues and their family.
• Huge range of retail discounts from high street and online retailers
• Cashback on health care including dental, optical, physiotherapy, prescriptions, specialist consultations and much more.
• Access to Thrive, our award-winning Wellbeing platform.
• Access to mental health first aid and opportunity to join support webinars with a focus on all areas of positive wellbeing.

Are we a match? Then what are you waiting for? Apply Now.

If you think your personality, skills, experience, and desire match this role, we’d love to hear from you. Please send us your CV as soon as possible, as we’re keen to meet potential candidates on an ongoing basis.

We look forward to hearing from you.