Building Manager & Concierge

Concierge & Building manager

Location: Westminster

Salary:£40 - 45,000

Contract: Permanent

Start date: June 2024

Concierge & Building Manager: We are seeking an experienced and proactive individual to serve as a Residential Building Manager. In this role, you will oversee the day-to-day operations of the residential building, ensuring the comfort, safety, and satisfaction of the residents. From managing maintenance requests to fostering a sense of community, the Residential Building Manager plays a key role in maintaining the quality of life for our residents and upholding the reputation of the property.

As Concierge & Building Manager your duties will include:

• Supervise and coordinate all aspects of building operations, including maintenance, repairs, and janitorial services
• Oversee the leasing process, including conducting tours, processing applications, and assisting with move-in/out procedures
• Maintain accurate records of resident communications, maintenance activities, and financial transactions.
• Conduct regular inspections of the property to identify maintenance issues, safety hazards, and areas for improvement
• Manage budgetary responsibilities, including monitoring expenses, forecasting costs, and implementing cost-saving measures where possible.
• Meet and greet the residents and answer enquiries by telephone or from callers to the desk.
• Assist the residents, guests and visitors when required.
• Ensure effective security of residents and the building at all times including manning any CCTV and aid the smooth running of car parking facilities.
• Being courteous and helpful to residents, guests, suppliers, tradesmen and the general public.
• Communicate with leaseholders and managing agents in an attentive and personable manner.
• Manage and delegate to the on-site team.
• Carry out regular patrols of the entire building and report any faults and/or security breaches found.
• Ensure correct reporting of any security/Health & Safety issues, incidents and complaints. Taking appropriate action in the event of an emergency.
• Issuing of keys only to correct personnel/residents whilst recording at all times the signing in and out of keys.
• Responsibility for all deliveries to the main reception desk, receiving and safekeeping of all parcels/registered mail. Correct issuing of all parcels/registered mail with a record which must be signed by residents. Notify residents of any deliveries to arrange collection from the front desk

Are you who we are looking for?

• Experience providing excellent levels of customer service.
• Awareness of general fire, health & safety and security
• Ability to communicate effectively with colleagues, residents and guests.
• High attention to detail

How to Apply:If you are ready to be a vital part of the business, we invite you to submit your application today.

We work as one - The key to growth is in our differences, not similarities. Alongside our partners, building a diverse, inclusive, and equal environment is at our core: everyone is made to feel welcome and encouraged to be their authentic self. Respect is not an opt-in, it's the only way forward