Billing Coordinator

Totum Partners is excited to collaborate with a leading law firm to secure a talented billing coordinator. This role, working closely with the Billing Manager and Billing Assistants, presents a dynamic opportunity.

The ideal candidate will be responsible for:

• Efficiently manage workload across multiple inboxes and billing workflow.
• Act as primary point of contact for Billing teams, addressing inquiries promptly.
• Collaborate with departments to support seamless billing processes.
• Conduct comprehensive training sessions for new team members.
• Handle pro-forma generation, engrossing, and other billing tasks accurately.
• Ensure timely resolution of billing queries.
• Participate actively in monthly WIP meetings for designated partners.
• Maintain client/matter rates and contribute to annual rate increases.
• Manage intricate client billing requirements effectively.
• Regularly clear pro-formas and process WIP write-offs and transfers.
• Undertake additional projects and duties as assigned.
• Provide seamless cover for the Billing Manager as needed.

Ideal Candidate will have:

• Experience as a legal biller in a law firm – essential
• Outstanding organizational skills to consistently meet deadlines.
• Exceptional communication abilities to foster relationships across all levels.
• Proficiency in billing applications, particularly Elite 3E.
• Comprehensive understanding of VAT issues associated with legal service billing.
• Proactive mindset, seeking opportunities for process improvement.
• Adaptability to seamlessly transition between tasks.
• Effective management and prioritization of workload.

Equal Opportunities

As a responsible business, it is important that we represent the diversity of our people, our clients and our communities. We believe that the firms that thrive are those with the most diverse team; that's why we work so hard to source the best talent from the broadest pool possible. As an equal opportunities employer we strive to accommodate anyone who may have specific needs. If you require reasonable adjustments to be made during the selection process, please talk to a member of the recruitment team so that any required adjustments can be made in advance.