Assistant Showroom Manager

Job Outline;

As the Assistant Manager your role will be to support the Showroom Manager and the team in their day to day operations to continue the promotion of all Porcelanosa products to meet the customer requirements and expectations whilst ensuring service levels are maintained to the highest standards.

Key skills and responsibilities of the job;

• Maintaining the operation of the showroom through the continued compliance to corporate operating procedures, policies and standards.
• Maintain communication channels between the team and Area Manager as appropriate to ensure staff and operational issues are raised and addressed.
• To assist in the showroom layout, merchandising and general appearance.
• To ensure the showroom is appropriately staffed to meet the service levels expected and required by our customers and visitors.
• To effectively and sympathetically resolve any customer complaints immediately they arise within the showroom.
• To have a good personal knowledge of the immediate market trends and ideas that influences store merchandising and operation.
• To assist in maintaining staff discipline through the application of Company policy.

Personal Attributes;

• Proven ability to develop and manage staff
• Smart personal appearance
• Clear and positive communicator with good leadership and influencing skills
• Relevant experience with face to face Customer sales in a similar environment or possesses the underlying traits to fulfil this role.

Education and Qualifications;

• A good verbal, written and numerical literacy
• Relevant experience in a similar environment

Benefits;

• Competitive salary
• Sales Commission Scheme
• On the job and formal internal training will be provided