Assistant Restaurant Manager

Posted 12 April by Scattergoods Agency
Easy Apply
£28,000 - £30,000 per annum
Stoke D'abernon , Surrey
Permanent, full-time
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Posted by Scattergoods Agency
Our client, an independent daytime restaurant, based near Byfleet, Surrey, are looking for an ambitious Assistant Restaurant Manager to join their growing company.

They offer fantastic benefits including:

* Competitive salary (£28K-£30K), negotiable depending on experience
* Annual Profit-Based Bonus scheme
* Daytimes - No evening service.
* Great opportunities for progression, within a growing and exciting brand
* 20% staff discount on all products
* Complimentary meal daily
* Tronc Scheme
* Target driven monthly rewards/bonus
* 28 days Holiday Entitlement (Inc. Bank holidays)
* Auto-enrolment into Pension scheme
* Private medical insurance (Inc. dental)

They are looking for an Assistant Restaurant Manager to assist in coordinating daily restaurant management operations, deliver superior food and beverage service, maximise customer satisfaction and respond efficiently and accurately to any customer complaints. You will help lead all aspects of our restaurant business. You will deliver a high-quality menu and motivate your front-of-house team to provide excellent customer service.

To be successful in this role, you will need management skills and experience in both the front and back of house. The restaurant manager will oversee the dining space, check-in with
customers and balance seating capacity. Back of house/kitchen management experience is also essential, you will recruit qualified kitchen and front-of-house staff, set work
schedules, oversee food prep, and make sure we comply with health and safety restaurant regulations. Leading by example and maintaining morale during busy periods in our fast-paced environment is essential. Ultimately, you will ensure our restaurant runs smoothly and customers have excellent dining experiences.

Key Responsibilities include but are not limited to:
* Coordinate daily Front of House and kitchen operations
* Deliver superior service and maximise customer satisfaction
* Respond efficiently and accurately to customer complaints
* Regularly review product quality and research new vendors
* Organise and supervise shifts, assist/manage rota planning
* Appraise staff performance and provide feedback to improve productivity
* Estimate future needs for goods, kitchen utensils and cleaning products
* Ensure compliance with sanitation and safety regulations
* Manage representation of the restaurant and ensure a high standard (uniform etc.)
* Control operational costs and identify measures to reduce wastage
* Promote the brand in the local community through word-of-mouth and restaurant events
* Train new and current employees on exceptional customer service and table service practices
* Implement policies and protocols that will maintain future restaurant operations

Essential Requirements:
* Minimum two years proven work experience as an Assistant Restaurant Manager, Hospitality Manager or similar role
* Exceptional customer service understanding and ability
* Experience with recruiting and performance evaluation processes
* Leadership and organisational abilities
* Problem-solving attitude
* Sense of ownership and pride in your performance and its impact on the company's success
* Critical thinker and problem-solver
* Excellent time-management skills
* Extensive food and beverage (F&B) knowledge, with ability to remember and recall ingredients and dishes to inform customers and front-of-house staff
* Strong leadership, motivational and communication skills

Desired Requirements:
* Experience with EPOS system
* BSc degree in Business Administration; hospitality management or culinary schooling is a plus.

If you are a passionate hospitality professional looking for a new opportunity, offering a great work life balance and fantastic benefits, please apply now.

Scattergood's are acting as an agency on behalf of this vacancy. In line with UK Immigration and Employment Law, only applicants eligible to live and work in the UK need apply. For this position, and other live vacancies, please visit our website www.scattergoods.co.uk

Required skills

  • assistant manager
  • restaurant manager
  • cafe
  • assistant restaurant manager
  • vegan
  • vegetarian
  • daytimes
  • work life balance

Reference: 52463477

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