Assistant Facilities Manager - NHS (b5)

Assistant Facilities Manager (For the Domestic/ Cleaning Department)

The Role:

Operating across the Isle of Wight, the Assistant Facilities Manager works within the Estates & Facilities function directly supporting the management of cleanliness and fleet and other facilities related operational functions.

Location: Isle Wight, Hampshire

Job Type: Temporary

Duration of booking: Expected to last 3 months with possible extension

Proposed start date: ASAP

Band: 5

Pay Rates: Up to£18 per hour Umbrella or £16 per hour PAYE inclusive of holidaypay

Hours / Working Days: 37.5 hours per week / Monday to Friday, 9am - 5pm

Sector: Healthcare

Based: Office / Hospital

Key Responsibilities:

• Assist in the management of the operational delivery of a comprehensive, high quality, cost effective Facilities service to a number of sites within Hampshire & Isle of Wight Healthcare NHS Foundation Trust.
• Assist with management of the in-house operational staff ensuring all performance targets are met including Health and Care Quality standards, whilst striving for improvement across the directorate.
• To assist in audits and monitor Facilities services across IOW buildings to give assurance that external and internal contractual obligations in accordance with specifications and method statements are being met.
• Maintain audit and monitoring procedures.
• Develop and maintain excellent relationship with contractors, premises managers and clinical leads ensuring effective communications on all facilities issues.
• To support in producing reports, make recommendations to management and work with clinical and premises managers to ensure all facilities standards are met and maintained.
• Support in implementing national and local initiatives in relation to Facilities Services and provide feedback in support of a coordinated approach to the collation of information in relation to the Trusts returns.
• Ensure a high-quality service is established and maintained with the site facilities. Continually developing the service and innovating in all aspects of service delivery.
• Provide line management for the housekeeping staff. In doing so they manage all main ’front of house’ functions with their team often acting as the first and last point of patient contact within a site.
• Day to day co-ordination of Facilities, functions, incident monitoring and reporting, risk escalation and management of consumables, also key to this role are quality auditing of the physical commodities and support in the development of strategies.
• To assist management with input into the establishment, development and delivery of strategies to increase quality and utilisation of facilities assets in line with national cleaning standards.
• The post holder may, with their agreement, which should not reasonably be withheld, be required to undertake other duties as required, which fall within the grading of this post, to meet the needs of this new and developing service.

Key Attributes of the Individual:

• Experience of line management and HR policy and procedures
• Experienced professional with knowledge of FM services, housekeeping and auditing standards
• Ability to deliver high service standards through effective management of staff
• Experience of working in an ever-changing environment
• Experience of managing of KPI and SLAs
• Experience of working in the NHS or similar high-volume Facilities environment
• Detailed Knowledge of NHS Cleaning / The National standard of Healthcare cleanliness 2021
• Auditing and Monitoring Experience
• To manage and lead the complaints process for the service
• Proven experience in reviewing and managing Facilities staff groups
• Proven experience of managing change and negotiating complex situations
• Excellent Knowledge of Facilities Management procedures
• Advanced housekeeping knowledge